Provider organizations certified by the Ohio State Departments of Mental Health and Alcohol and Drug Addiction Services are required to periodically assess the level of satisfaction of client referral sources. This is an important part of the agency’s system of continuous improvement process. BHG conducts these surveys for our provider network on behalf of our member Boards. The surveys are developed, mailed, collected and analyzed by BHG and detailed reports are prepared for the provider and their respective Board. The reports provide useful feedback to the provider that can then be fed into their quality improvement process.

To learn more about how BHG can assist your board or agency please complete our information request form.